Delegation and Empowerment

Course Description

Despite significant improvements in productivity brought by technology, managers today typically complain about having too much work. This situation is often attributable to their inability or reluctance to delegate work to their staff and empower them. But delegation is not just “getting rid of work”. If performed properly, it is a powerful tool that not only ensures work is accomplished, it also motivates through development and trust. Delegation may be a simple process, but it can produce spectacular results.

This course helps managers and supervisors develop and practice a method for delegating that is both effective and motivational. The course emphasises the motivational aspects of delegation and empowerment, while explaining how to improve the effectiveness of a team. Participants are shown the specific methodology of effective delegation and importance of clear and confident management in the use of the delegation tools.

Learning Objectives

By the end of the course, delegates will be able to

• runderstand the differences and similarities between delegation
  and empowerment

• identify appropriate tasks to delegate

• select the right person to whom they can delegate

• judge when and how to delegate

• delegate effectively by following a seven-step method of delegation

• understand and overcome the obstacles to effective delegation

• deal with the risks involved in delegation

• empower their team members and manage that empowerment

Target Audience

This course is aimed principally at managers, supervisors and team leaders who need to learn the mechanics of effective delegation. It is though, equally suitable for those who foresee a promotion or wish to improve their management skills in the expectation of career development.

Duration

1 day for up to 12 participants