Transfer Agency:

Concepts, Procedures and Methods

Course Description

The function of transfer agency is vital in the investment fund industry, because it is the interface between a fund and its shareholders. It is also the official record-keeping function of shareholder positions. Once considered a merely administrative function, transfer agency is now recognised as having a significant impact on the operation and image of a fund. At fast training, we recognise this, so we offer a broad range of transfer agency training, to answer the needs of your staff.

This basic level course describes the function and mechanism of transfer
agency and shareholder servicing functions in detail. The course also looks
at different approaches to transfer agency, as well as the technology and
standards being used by transfer agents. A basic understanding of investment funds is assumed.

A more advanced level course is available for those with more experience
and knowledge. It can be delivered over different timescales.

Learning Objectives

By the end of the course, delegates will have a good understanding of

• the functions of transfer agents in investment funds

• how to evaluate new investors and application forms in compliance
  with legal and regulatory requirements

• fund distribution and its importance

• the different types of fund orders (subscriptions, redemptions, transfers and switches) and how to execute them

• how fund orders are settled and the different options for settlement, including Euroclear, Clearstream, FundSettle, Vestima and DTCC Fund/Serv

• fund events (e.g., dividends, AGM’s)

• shareholder reporting and fulfillment

Target Audience

These courses are suitable for professionals working in the transfer agency
area and financial service professionals from other areas who are involved
with investment fund operations.

Duration

A range of durations is available from a half-day course up to a full day or
more for up to 12 participants.