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* Introduction: no prior knowledge required
** Advanced: for experienced people, team leaders, managers or experts
*** Specialist: specific topics for experienced people, team leaders, managers or experts
21 May
Finance pour non financiers
30 May
Conflict & Communication
6 June
Atteindre ses objectifs
11 June
Effective presentation skills
12 & 13 June
Premiers Secours selon le Règlement Grand Ducal du 6 mai 2010
18 June
Telephone-based customer service
20 & 21 June
First Aid and the law 2010
25 June
Assertiveness and Personal Effectiveness
2 Jul
Client Relationship Management
9 Jul
Persuader et Influencer
16 Jul
Change Management
23 Jul
Creative Thinking and Problem Solving
30 Jul
Business English Writing
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