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Steve Shellabear
International trainer

Steve has over 19 years experience as an international trainer and consultant. He has worked extensively in Financial Services and other industry sectors including, tourism and telecommunications. Steve is skilled in working in highly targeted environments and specialises in Contact Centres, Arrears Collections, Customer Service, Sales, Management and developing high performance teams.

21 May Finance pour non financiers
30 May Conflict & Communication
6 June Atteindre ses objectifs
11 June Effective presentation skills
12 & 13 June Premiers Secours selon le Règlement Grand Ducal du 6 mai 2010
18 June Telephone-based customer service
20 & 21 June First Aid and the law 2010
25 June Assertiveness and Personal Effectiveness
2 Jul Client Relationship Management
9 Jul Persuader et Influencer
16 Jul Change Management
23 Jul Creative Thinking and Problem Solving
30 Jul Business English Writing